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Active · local · 29 yrs registered

Marshalls

Registered as G&T MARSHALL LIMITED · Based in Leicester · Ratings and company data last checked June 2026
✓ TPO registered Local
2.4★
10 Trustpilot reviews
1995
Established
At a glance
Marshalls is a local block & property management company based in Leicester, est. 1995. At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.4★ on Trustpilot from 10 reviews. They state coverage of Windsor and the surrounding towns and villages.
In their words
Windsor-based estate agency offering sales, lettings, and estate management of residential property in Windsor and surrounding areas.
Trustpilot
2.4★ (10)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Windsor and the surrounding towns and villages
As stated on their website
Also found in searches for
South East1
Windsor
East Midlands1
Leicester

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Marshalls

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Marshalls do?

Marshalls is a local block and property management company based in Leicester, offering block management, lettings, sales, commercial.

Is Marshalls accredited?

Yes. Marshalls is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Marshalls operate?

Marshalls states on their website that they cover Windsor and the surrounding towns and villages.

How do I make a complaint about Marshalls?

Submit a formal written complaint to Marshalls using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.