Property Solutions (Southern) Limited t/a Mallorie Estates

Property Solutions (Southern) Limited t/a Mallorie Estates is a national block and property management company based in Verwood, offering block management, lettings.

Yes. Property Solutions (Southern) Limited t/a Mallorie Estates is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Property Solutions (Southern) Limited t/a Mallorie Estates states on their website that they cover Bournemouth, Branksome, Canford Cliffs, Dorset, Hampshire, Poole, Salisbury, Southampton, Wiltshire.

Yes. Property Solutions (Southern) Limited t/a Mallorie Estates states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Yes. Property Solutions (Southern) Limited t/a Mallorie Estates offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Yes. Property Solutions (Southern) Limited t/a Mallorie Estates handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Yes. Property Solutions (Southern) Limited t/a Mallorie Estates is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Submit a formal written complaint to Property Solutions (Southern) Limited t/a Mallorie Estates using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.