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Active · local · 5 yrs registered

Malaa Block Management

Registered as MALAA BLOCK MANAGEMENT LTD · Based in Birmingham · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local Resident portal
2021
Established
At a glance
Malaa Block Management is a local block & property management company based in Birmingham, trading 5 years (est. 2021). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It has no public Google or Trustpilot rating yet. They state coverage of West Midlands. Services include a leaseholder online portal.
In their words
Malaa Block Management provides specialist leasehold and freehold estate management to RMCs and freeholders across the West Midlands, offering full management packages or consultancy services with a resident-facing online portal.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

West Midlands
As stated on their website
Also found in searches for
London2
Brierley HillSutton Coldfield
East of England1
West Bromwich
West Midlands10
BirminghamCoventryDudleyHalesowenKingswinfordSmethwickSolihullWalsallWednesburyWolverhampton
East Midlands4
DerbyLeicesterNorthamptonNottingham
Other1
Oldbury

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Malaa Block Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Malaa Block Management do?

Malaa Block Management is a local block and property management company based in Birmingham, offering block management Additional services include a leaseholder portal.

Is Malaa Block Management accredited?

Yes. Malaa Block Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Malaa Block Management operate?

Malaa Block Management states on their website that they cover West Midlands.

Does Malaa Block Management have an online portal for leaseholders?

Yes. Malaa Block Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

How do I make a complaint about Malaa Block Management?

Submit a formal written complaint to Malaa Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.