Lion & Castle Property Management
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Frequently asked questions
What does Lion & Castle Property Management do?
Lion & Castle Property Management is a local block and property management company based in Norwich, offering block management, lettings.
Is Lion & Castle Property Management accredited?
Yes. Lion & Castle Property Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Lion & Castle Property Management operate?
Lion & Castle Property Management states on their website that they cover Norwich.
Does Lion & Castle Property Management arrange buildings insurance?
Yes. Lion & Castle Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
How do I make a complaint about Lion & Castle Property Management?
Submit a formal written complaint to Lion & Castle Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.