Home›Norwich›Lion & Castle Property Management
Active · local · 7 yrs registered

Lion & Castle Property Management

Registered as LION & CASTLE PROPERTY MANAGEMENT LIMITED · Based in Norwich · Ratings and company data last checked June 2026
✓ TPO registered Local Building insurance
2.3★
6 Google reviews
2019
Established
At a glance
Lion & Castle Property Management is a local block & property management company based in Norwich, trading 7 years (est. 2019). At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 2.3★ on Google (6 reviews). They state coverage of Norwich. Services include building insurance management.
In their words
Independent block management agents in Norwich offering cost-effective services for residential developments of all sizes, with building maintenance, insurance, and legal support.
Google
2.3★ (6)

Considering Lion & Castle Property Management? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Norwich
As stated on their website
Also found in searches for
East of England1
Norwich

Services

Block ManagementLettings

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Lion & Castle Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Lion & Castle Property Management do?

Lion & Castle Property Management is a local block and property management company based in Norwich, offering block management, lettings Additional services include buildings insurance management.

Is Lion & Castle Property Management accredited?

Yes. Lion & Castle Property Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Lion & Castle Property Management operate?

Lion & Castle Property Management states on their website that they cover Norwich.

Does Lion & Castle Property Management arrange buildings insurance?

Yes. Lion & Castle Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Lion & Castle Property Management?

Submit a formal written complaint to Lion & Castle Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.