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Active · regional · 1 yrs registered

Levels Property Management

Registered as LEVELS PROPERTY MANAGEMENT LTD · Based in Telford · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Block specialist Regional Resident portal 24hr emergency Building insurance Section 20 Building safety
2.9★
2 Trustpilot reviews
2025
Established
At a glance
Levels Property Management is a regional block & property management company based in Telford, trading 1 years (est. 2025). At Companies House it lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It scores 2.9★ on Trustpilot from 2 reviews. It operates nationwide across the UK. Services include 24-hour emergency cover, a leaseholder online portal, Section 20 major works consultation and building insurance management. It accepts Right to Manage companies and smaller blocks.
In their words
Property management services for residential apartment blocks and estates, serving RMCs, RTMs, freeholders and developers across the UK.
Trustpilot
2.9★ (2)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

North West, West Midlands, London, Surrey, South Coast. National presence.UK-wide
As stated on their website
Also found in searches for
South West1
Truro
West Midlands1
Telford

Services

Block Management

Services registered with TPO: Property Surveyors and Property Professionals, Residential Leasehold Management - Option A

Before you appoint Levels Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Levels Property Management do?

Levels Property Management is a regional block and property management company based in Telford, offering block management Additional services include 24-hour emergency cover, a leaseholder portal, Section 20 consultation and buildings insurance management.

Is Levels Property Management accredited?

Yes. Levels Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Levels Property Management operate?

Levels Property Management operates nationwide across the UK.

Does Levels Property Management have an online portal for leaseholders?

Yes. Levels Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Levels Property Management provide 24-hour emergency cover?

Yes. Levels Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Levels Property Management arrange buildings insurance?

Yes. Levels Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Levels Property Management handle Section 20 major works?

Yes. Levels Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Levels Property Management work with Right to Manage companies?

Yes. Levels Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Levels Property Management manage smaller blocks of flats?

Yes. Levels Property Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Levels Property Management?

Submit a formal written complaint to Levels Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.