Home›Peterborough›Letters Home
Active · local

Letters Home

Based in Peterborough · Ratings and company data last checked June 2026
✓ TPO registered Local
4.0★
57 Google reviews
At a glance
Letters Home is a local block & property management company based in Peterborough, est. 2026. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.0★ on Google (57 reviews). They state coverage of Peterborough, surrounding villages, and greater East Anglian region.
In their words
Family-run independent sales, lettings and block management company serving Peterborough and East Anglia for over 34 years.
Google Business Profile
4.0★ (57)

Considering Letters Home? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Peterborough, surrounding villages, and greater East Anglian region
As stated on their website
Also found in searches for
East of England1
Peterborough

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Letters Home

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Letters Home do?

Letters Home is a local block and property management company based in Peterborough, offering block management, lettings, sales.

Is Letters Home accredited?

Yes. Letters Home is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Letters Home operate?

Letters Home states on their website that they cover Peterborough, surrounding villages, and greater East Anglian region.

How do I make a complaint about Letters Home?

Submit a formal written complaint to Letters Home using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.