Letters Home
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Frequently asked questions
What does Letters Home do?
Letters Home is a local block and property management company based in Peterborough, offering block management, lettings, sales.
Is Letters Home accredited?
Yes. Letters Home is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Letters Home operate?
Letters Home states on their website that they cover Peterborough, surrounding villages, and greater East Anglian region.
How do I make a complaint about Letters Home?
Submit a formal written complaint to Letters Home using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.