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Let Solutions

Based in Whitstable · Ratings and company data last checked June 2026
✓ TPI member Block specialist Regional Section 20
4.2★
44 Google reviews
At a glance
Let Solutions is a regional block & property management company based in Whitstable. It is a member of The Property Institute. It averages 4.2★ on Google (44 reviews). They state coverage of Canterbury, Faversham, Whitstable and Herne Bay, Kent. Services include Section 20 major works consultation.
In their words
Property management and block management services for landlords and tenants in Canterbury, Faversham, Whitstable and Herne Bay, Kent.
Google
4.2★ (44)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Geographic coverage

Canterbury, Faversham, Whitstable and Herne Bay, Kent
As stated on their website
Also found in searches for
South East21
AshfordCanterburyChathamDartfordDoverFavershamFolkestoneGillinghamGravesendMaidstoneMargateRamsgateRochesterRoyal Tunbridge WellsSevenoaksSittingbourneSnodlandTonbridgeTunbridge WellsWhitstableWrotham Heath
East of England1
West Malling

Before you appoint Let Solutions

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Let Solutions do?

Let Solutions is a regional block and property management company based in Whitstable, offering block management Additional services include Section 20 consultation.

Is Let Solutions accredited?

Yes. Let Solutions is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Let Solutions operate?

Let Solutions states on their website that they cover Canterbury, Faversham, Whitstable and Herne Bay, Kent.

Does Let Solutions handle Section 20 major works?

Yes. Let Solutions handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Let Solutions?

Submit a formal written complaint to Let Solutions using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.