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KTS Estate Management

Based in Arundel · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Smaller blocks Regional Resident portal 24hr emergency Building insurance Section 20
4.0★
5 Google reviews
At a glance
KTS Estate Management is a regional block & property management company based in Arundel, est. 2010. It is a member of The Property Institute. It averages 4.0★ on Google (5 reviews). They state coverage of West Sussex, Hampshire, East Sussex. Services include 24-hour emergency cover, a leaseholder online portal, Section 20 major works consultation and building insurance management. It accepts Right to Manage companies and smaller blocks.
In their words
KTS Estate Management is a privately-owned independent estate and block management company established in 2010, serving freeholders, leaseholders, RTM and RMC clients across West Sussex, Hampshire, and East Sussex.
Google
4.0★ (5)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Before you appoint KTS Estate Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does KTS Estate Management do?

KTS Estate Management is a regional block and property management company based in Arundel, offering block management Additional services include 24-hour emergency cover, a leaseholder portal, Section 20 consultation and buildings insurance management.

Is KTS Estate Management accredited?

Yes. KTS Estate Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does KTS Estate Management operate?

KTS Estate Management states on their website that they cover West Sussex, Hampshire, East Sussex.

Does KTS Estate Management have an online portal for leaseholders?

Yes. KTS Estate Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does KTS Estate Management provide 24-hour emergency cover?

Yes. KTS Estate Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does KTS Estate Management arrange buildings insurance?

Yes. KTS Estate Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does KTS Estate Management handle Section 20 major works?

Yes. KTS Estate Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does KTS Estate Management work with Right to Manage companies?

Yes. KTS Estate Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does KTS Estate Management manage smaller blocks of flats?

Yes. KTS Estate Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about KTS Estate Management?

Submit a formal written complaint to KTS Estate Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.