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Kent Property Management

Based in Canterbury · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Block specialist Regional 24hr emergency Building insurance Section 20
3.5★
15 Google reviews
At a glance
Kent Property Management is a regional block & property management company based in Canterbury. It is a member of The Property Institute. It averages 3.5★ on Google (15 reviews). They state coverage of Kent. Services include 24-hour emergency cover, Section 20 major works consultation and building insurance management. It accepts Right to Manage companies.
In their words
Specialist residential block and estate management company in Kent offering comprehensive property management services with transparent pricing and 24/7 emergency support.
Google Business Profile
3.5★ (15)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Service terms

24 hours
Emergency response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Kent Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Kent Property Management do?

Kent Property Management is a regional block and property management company based in Canterbury, offering block management Additional services include 24-hour emergency cover, Section 20 consultation and buildings insurance management.

Is Kent Property Management accredited?

Yes. Kent Property Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Kent Property Management operate?

Kent Property Management states on their website that they cover Kent.

Does Kent Property Management provide 24-hour emergency cover?

Yes. Kent Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Kent Property Management arrange buildings insurance?

Yes. Kent Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Kent Property Management handle Section 20 major works?

Yes. Kent Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Kent Property Management work with Right to Manage companies?

Yes. Kent Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Kent Property Management?

Submit a formal written complaint to Kent Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.