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Active · regional · 35 yrs registered

Jordan & Cook

Registered as JORDAN & COOK LIMITED · Based in Worthing · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Smaller blocks Regional
3.3★
13 Google reviews
1991
Established
At a glance
Jordan & Cook is a regional block & property management company based in Worthing, trading 35 years (est. 1991). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is a member of The Property Institute. It averages 3.3★ on Google (13 reviews). They state coverage of Sussex. It accepts Right to Manage companies and smaller blocks.
In their words
Jordan & Cook is a residential block management company based in Worthing, West Sussex, holding ARMA-Q accreditation and focusing on high-quality service for block management clients.
Google
3.3★ (13)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Before you appoint Jordan & Cook

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Jordan & Cook do?

Jordan & Cook is a regional block and property management company based in Worthing, offering block management.

Is Jordan & Cook accredited?

Yes. Jordan & Cook is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Jordan & Cook operate?

Jordan & Cook states on their website that they cover Sussex.

Does Jordan & Cook work with Right to Manage companies?

Yes. Jordan & Cook is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Jordan & Cook manage smaller blocks of flats?

Yes. Jordan & Cook is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Jordan & Cook?

Submit a formal written complaint to Jordan & Cook using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.