Jones Associates
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Frequently asked questions
What does Jones Associates do?
Jones Associates is a local block and property management company based in Wellington, offering block management.
Is Jones Associates accredited?
Yes. Jones Associates is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Jones Associates operate?
Jones Associates operates across the South West.
How do I make a complaint about Jones Associates?
Submit a formal written complaint to Jones Associates using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.