Active · local · 78 yrs registered

John Bray & Sons

Registered as WILFRED JOHN & SONS LIMITED · Based in Birmingham · Ratings and company data last checked June 2026

✓ TPO registered Local

2.9★

6 Trustpilot reviews

1872

Established

At a glance

John Bray & Sons is a local block & property management company based in Birmingham, est. 1872. At Companies House it files micro entity accounts, lists 7 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.9★ on Trustpilot from 6 reviews. They state coverage of Hastings, St. Leonards and further afield.

In their words

Independent estate agent founded in 1872, offering property sales, lettings and management services in Hastings, St. Leonards and surrounding areas.

Trustpilot

2.9★ (6)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Hastings, St. Leonards and further afield

As stated on their website

Also found in searches for

South East1

Hastings

West Midlands1

Birmingham

Services

Block ManagementSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint John Bray & Sons

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does John Bray & Sons do?

John Bray & Sons is a local block and property management company based in Birmingham, offering block management, sales.

Is John Bray & Sons accredited?

Yes. John Bray & Sons is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does John Bray & Sons operate?

John Bray & Sons states on their website that they cover Hastings, St. Leonards and further afield.

How do I make a complaint about John Bray & Sons?

Submit a formal written complaint to John Bray & Sons using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.