Active · regional

Jacksons

Based in Hove · Ratings and company data last checked June 2026

✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Regional Building insurance Section 20

3.7★

31 Google reviews

Units (stated on website)

At a glance

Jacksons is a regional block management specialist based in Hove, which states it manages around 96 units. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 3.7★ on Google (31 reviews). They state coverage of Brighton and Hove area (Brighton, Portslade, Hove). Services include Section 20 major works consultation and building insurance management. It accepts Right to Manage companies and smaller blocks.

In their words

One of the longest established firms of estate and managing agents offering professional block management, lettings, and property management services.

Google

3.7★ (31)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

✓

The Property Institute (TPI)

Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

✓

Right to Manage

Willing to act for RTM companies. What is Right to Manage?

✓

Smaller blocks

Willing to consider smaller developments.

Geographic coverage

Brighton and Hove area (Brighton, Portslade, Hove)

As stated on their website

Also found in searches for

South East2

Brighton Hove

Services

Block ManagementLettings

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Jacksons

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Jacksons do?

Jacksons is a regional block and property management company based in Hove, offering block management, lettings, and states it manages around 96 units Additional services include Section 20 consultation and buildings insurance management.

Is Jacksons accredited?

Yes. Jacksons is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Jacksons operate?

Jacksons states on their website that they cover Brighton and Hove area (Brighton, Portslade, Hove).

How many units does Jacksons manage?

Jacksons states on their website that they manage around 96 units.

Does Jacksons arrange buildings insurance?

Yes. Jacksons offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Jacksons handle Section 20 major works?

Yes. Jacksons handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

What is the minimum block size Jacksons accepts?

Jacksons states a minimum block size of 2 units. Smaller developments may not be suitable for their service model.

Does Jacksons work with Right to Manage companies?

Yes. Jacksons is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Jacksons manage smaller blocks of flats?

Yes. Jacksons is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Jacksons?

Submit a formal written complaint to Jacksons using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.