Active · local · 4 yrs registered

Jack Nutley powered by eXp

Registered as J NUTLEY ESTATES LIMITED · Based in Hitchin · Ratings and company data last checked June 2026

✓ TPO registered Local 24hr emergency

4.9★

50 Google reviews

2022

Established

At a glance

Jack Nutley powered by eXp is a local block & property management company based in Hitchin, trading 4 years (est. 2022). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.9★ on Google (50 reviews). They state coverage of Tonbridge and nearby towns and villages. Services include 24-hour emergency cover.

In their words

Independent estate agent based in Tonbridge offering residential sales and lettings with personal, dedicated service and 24/7 availability.

Google

4.9★ (50)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Tonbridge and nearby towns and villages

As stated on their website

Also found in searches for

South East1

Tonbridge

East of England1

Hitchin

Services

Block ManagementSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Jack Nutley powered by eXp

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Jack Nutley powered by eXp do?

Jack Nutley powered by eXp is a local block and property management company based in Hitchin, offering block management, sales Additional services include 24-hour emergency cover.

Is Jack Nutley powered by eXp accredited?

Yes. Jack Nutley powered by eXp is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Jack Nutley powered by eXp operate?

Jack Nutley powered by eXp states on their website that they cover Tonbridge and nearby towns and villages.

Does Jack Nutley powered by eXp provide 24-hour emergency cover?

Yes. Jack Nutley powered by eXp states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Jack Nutley powered by eXp?

Submit a formal written complaint to Jack Nutley powered by eXp using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.