Active · local · 13 yrs registered

Ivy Gate

Registered as IVY GATE PROPERTY GROUP LIMITED · Based in Sutton · Ratings and company data last checked June 2026

✓ TPO registered Local

4.9★

520 Google reviews

4.8★

103 Trustpilot reviews

Branches

2013

Established

At a glance

Ivy Gate is a local block & property management company based in Sutton, trading 13 years (est. 2013). At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.9★ on Google (520 reviews) and 4.8★ on Trustpilot (103). They state coverage of Kingston, Thames Ditton, Surbiton, New Malden, Worcester Park, Sutton.

In their words

Personal estate agency specialising in residential sales and lettings with dedicated relationship managers and modern digital marketing across South West London.

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Branches & ratings (2)

Ivy Gate Estate Agents in Kingston, Thames Ditton, Surbiton, New Malden, Worcester Park, SuttonThames Ditton

4.9★ (518) Google →

Ivy Gate BuildingBristol

5.0★ (2) Google →

Geographic coverage

Kingston, Thames Ditton, Surbiton, New Malden, Worcester Park, Sutton

As stated on their website

Also found in searches for

London3

Surbiton Sutton Worcester Park

South East2

South West1

West Midlands1

Other1

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Ivy Gate

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Ivy Gate do?

Ivy Gate is a local block and property management company based in Sutton, offering block management, lettings, sales.

Is Ivy Gate accredited?

Yes. Ivy Gate is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Ivy Gate operate?

Ivy Gate states on their website that they cover Kingston, Thames Ditton, Surbiton, New Malden, Worcester Park, Sutton.

How do I make a complaint about Ivy Gate?

Submit a formal written complaint to Ivy Gate using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.