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Active · local · 26 yrs registered

Whites

Registered as H.W. WHITE LIMITED · Based in Salisbury · Ratings and company data last checked June 2026
✓ TPO registered Local
4.3★
9 Trustpilot reviews
1957
Established
At a glance
Whites is a local block & property management company based in Salisbury, est. 1957. At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 4.3★ on Trustpilot from 9 reviews. They state coverage of Salisbury and surrounding villages including Avon Valley, Chalke Valley, Cranborne Chase, and surrounding areas.
In their words
Independent family-owned estate agents and lettings specialists in Salisbury with nearly 70 years of local expertise. Services include buying, selling, and letting residential properties.
Trustpilot
4.3★ (9)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Salisbury and surrounding villages including Avon Valley, Chalke Valley, Cranborne Chase, and surrounding areas
As stated on their website
Also found in searches for
South West1
Salisbury

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Whites

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Whites do?

Whites is a local block and property management company based in Salisbury, offering block management, lettings, sales.

Is Whites accredited?

Yes. Whites is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Whites operate?

Whites states on their website that they cover Salisbury and surrounding villages including Avon Valley, Chalke Valley, Cranborne Chase, and surrounding areas.

How do I make a complaint about Whites?

Submit a formal written complaint to Whites using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.