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Active · local · 21 yrs registered

Hartnell Taylor Cook

Based in Bristol · Ratings and company data last checked June 2026
✓ TPO registered ✓ RICS regulated Local
1.7★
17 Google reviews
1922
Established
At a glance
Hartnell Taylor Cook is a local block & property management company based in Bristol, est. 1922. At Companies House it files larger company (full accounts) accounts, lists 11 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 1.7★ on Google (17 reviews). It operates nationwide across the UK.
In their words
Leading independent property consultancy providing services across the UK for occupiers, investors, developers and high net worth individuals, managing over £2.5 billion of property.
Google Business Profile
1.7★ (17)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Geographic coverage

across the UK, offices in London and BristolUK-wide
As stated on their website
Also found in searches for
South West1
Bristol

Services

Block ManagementCommercial

Services registered with TPO: Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Hartnell Taylor Cook

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Hartnell Taylor Cook do?

Hartnell Taylor Cook is a local block and property management company based in Bristol, offering block management, commercial.

Is Hartnell Taylor Cook accredited?

Yes. Hartnell Taylor Cook is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Hartnell Taylor Cook operate?

Hartnell Taylor Cook operates nationwide across the UK.

How do I make a complaint about Hartnell Taylor Cook?

Submit a formal written complaint to Hartnell Taylor Cook using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.