HPS
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Frequently asked questions
What does HPS do?
HPS is a regional block and property management company based in Wokingham, offering block management.
Is HPS accredited?
Yes. HPS is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does HPS operate?
HPS states on their website that they cover Thames Valley and surrounding area.
Does HPS arrange buildings insurance?
Yes. HPS offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
Does HPS work with Right to Manage companies?
Yes. HPS is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about HPS?
Submit a formal written complaint to HPS using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.