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Henwick Properties

Based in Thatcham · Ratings and company data last checked June 2026
✓ TPO registered Local 24hr emergency
2.3★
6 Trustpilot reviews
At a glance
Henwick Properties is a local block & property management company based in Thatcham. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.3★ on Trustpilot from 6 reviews. They state coverage of West Berkshire, including Thatcham, Newbury and surrounding villages. Services include 24-hour emergency cover.
In their words
Family-run estate and letting agents in Thatcham, Berkshire, offering residential and commercial sales, lettings, and full property management services.
Trustpilot
2.3★ (6)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

West Berkshire, including Thatcham, Newbury and surrounding villages
As stated on their website
Also found in searches for
South East10
AscotBracknellMaidenheadNewburyReadingSandhurstSloughThatchamWindsorWokingham
South West1
Blackwater
Other1
Crowthorne

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Lettings, Residential Leasehold Management - Option A

Service terms

30 minutes
Emergency response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Henwick Properties

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Henwick Properties do?

Henwick Properties is a local block and property management company based in Thatcham, offering block management, lettings, sales Additional services include 24-hour emergency cover.

Is Henwick Properties accredited?

Yes. Henwick Properties is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Henwick Properties operate?

Henwick Properties states on their website that they cover West Berkshire, including Thatcham, Newbury and surrounding villages.

Does Henwick Properties provide 24-hour emergency cover?

Yes. Henwick Properties states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Henwick Properties?

Submit a formal written complaint to Henwick Properties using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.