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Active · local · 9 yrs registered

Heminstone Estates & Block Management

Registered as HEMINSTONE ESTATES & BLOCK MANAGEMENT LIMITED · Based in Swanley Village · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local Building insurance Section 20 Building safety
3.0★
4 Google reviews
2017
Established
At a glance
Heminstone Estates & Block Management is a local block & property management company based in Swanley Village, trading 9 years (est. 2017). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 3.0★ on Google (4 reviews). They state coverage of Kent. Services include Section 20 major works consultation and building insurance management.
In their words
Kent's premier block and estate management company offering tailored property management, maintenance, and compliance services to residential developments.
Google
3.0★ (4)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Heminstone Estates & Block Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Heminstone Estates & Block Management do?

Heminstone Estates & Block Management is a local block and property management company based in Swanley Village, offering block management Additional services include Section 20 consultation and buildings insurance management.

Is Heminstone Estates & Block Management accredited?

Yes. Heminstone Estates & Block Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Heminstone Estates & Block Management operate?

Heminstone Estates & Block Management states on their website that they cover Kent.

Does Heminstone Estates & Block Management arrange buildings insurance?

Yes. Heminstone Estates & Block Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Heminstone Estates & Block Management handle Section 20 major works?

Yes. Heminstone Estates & Block Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Heminstone Estates & Block Management?

Submit a formal written complaint to Heminstone Estates & Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.