Hayes CPM
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Frequently asked questions
What does Hayes CPM do?
Hayes CPM is a local block and property management company based in Blackwater, offering block management, commercial.
Is Hayes CPM accredited?
Yes. Hayes CPM is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Hayes CPM operate?
Hayes CPM states on their website that they cover South West of England.
Does Hayes CPM arrange buildings insurance?
Yes. Hayes CPM offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
How do I make a complaint about Hayes CPM?
Submit a formal written complaint to Hayes CPM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.