Home›Blackwater›Hayes CPM
Active · local · 11 yrs registered

Hayes CPM

Registered as HAYES COMMERCIAL PROPERTY MANAGEMENT LTD · Based in Blackwater · Ratings and company data last checked June 2026
✓ TPO registered Local Building insurance
3.0★
1 Google reviews
2015
Established
At a glance
Hayes CPM is a local block & property management company based in Blackwater, trading 11 years (est. 2015). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 3.0★ on Google (1 reviews). They state coverage of South West of England. Services include building insurance management.
In their words
Commercial property management company based in Cornwall specializing in management of commercial properties throughout the South West of England.
Google Business Profile
3.0★ (1)

Considering Hayes CPM? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

South West of England
As stated on their website
Also found in searches for
South West11
BathBlackwaterBournemouthBristolCheltenhamExeterPlymouthPooleSalisburySwindonTaunton

Services

Block ManagementCommercial

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Hayes CPM

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Hayes CPM do?

Hayes CPM is a local block and property management company based in Blackwater, offering block management, commercial Additional services include buildings insurance management.

Is Hayes CPM accredited?

Yes. Hayes CPM is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Hayes CPM operate?

Hayes CPM states on their website that they cover South West of England.

Does Hayes CPM arrange buildings insurance?

Yes. Hayes CPM offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Hayes CPM?

Submit a formal written complaint to Hayes CPM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.