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Active · regional · 17 yrs registered

Graves Son & Pilcher

Registered as Graves Son & Pilcher LLP · Based in Brighton · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Regional
2.9★
2 Trustpilot reviews
1897
Established
At a glance
Graves Son & Pilcher is a regional block & property management company based in Brighton, est. 1897. At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It scores 2.9★ on Trustpilot from 2 reviews. They state coverage of Brighton & Sussex. It accepts Right to Manage companies and smaller blocks.
In their words
Full-service property firm offering residential and commercial property management, lettings, sales, and professional consultancy. ARMA member and RICS regulated.
Trustpilot
2.9★ (2)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.
✓
FCA Appointed Representative
An FCA Appointed Representative — authorised under a principal firm to arrange insurance and related regulated activities, and held to FCA standards (ref: 834359).

Services

Block ManagementLettingsCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option B

Before you appoint Graves Son & Pilcher

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Graves Son & Pilcher do?

Graves Son & Pilcher is a regional block and property management company based in Brighton, offering block management, lettings, commercial.

Is Graves Son & Pilcher accredited?

Yes. Graves Son & Pilcher is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Graves Son & Pilcher operate?

Graves Son & Pilcher states on their website that they cover Brighton & Sussex.

Does Graves Son & Pilcher work with Right to Manage companies?

Yes. Graves Son & Pilcher is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Graves Son & Pilcher manage smaller blocks of flats?

Yes. Graves Son & Pilcher is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Graves Son & Pilcher?

Submit a formal written complaint to Graves Son & Pilcher using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated October 2026. See our methodology.