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Active · local · 20 yrs registered

Gray Property Management

Registered as GRAY PROPERTY MANAGEMENT LIMITED · Based in Waterlooville · Ratings and company data last checked June 2026
✓ TPO registered ✓ RICS regulated Block specialist Local Building insurance Building safety
1.0★
1 Google reviews
2006
Established
At a glance
Gray Property Management is a local block & property management company based in Waterlooville, trading 20 years (est. 2006). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 1.0★ on Google (1 reviews). They state coverage of Hampshire and West Sussex: Waterlooville, Horndean, Clanfield, Hayling Island, Emsworth, Chichester, Southbourne, Fareham, Portsmouth, Southsea, Cosham, Farlington, Drayton, Petersfield (20-mile radius from Clanfield). Services include building insurance management.
In their words
Gray Property Management provide a full block management service for residential blocks of flats for either freeholder or management company / residents association.
Areas of work
Property management
Google Business Profile
1.0★ (1)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Geographic coverage

Hampshire and West Sussex: Waterlooville, Horndean, Clanfield, Hayling Island, Emsworth, Chichester, Southbourne, Fareham, Portsmouth, Southsea, Cosham, Farlington, Drayton, Petersfield (20-mile radius from Clanfield)
As stated on their website
Also found in searches for
South East24
AldershotBasingstokeBexhill-On-SeaBognor RegisBrightonChichesterCrawleyEastbourneEastleighFarehamGosportHastingsHaywards HeathHorshamHoveLewesLymingtonNew MiltonPortsmouthSouthamptonSt. Leonards-On-SeaWaterloovilleWinchesterWorthing
South West1
Ringwood
Other1
Emsworth

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Gray Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Gray Property Management do?

Gray Property Management is a local block and property management company based in Waterlooville, offering block management Additional services include buildings insurance management.

Is Gray Property Management accredited?

Yes. Gray Property Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Gray Property Management operate?

Gray Property Management states on their website that they cover Hampshire and West Sussex: Waterlooville, Horndean, Clanfield, Hayling Island, Emsworth, Chichester, Southbourne, Fareham, Portsmouth, Southsea, Cosham, Farlington, Drayton, Petersfield (20-mile radius from Clanfield).

Does Gray Property Management arrange buildings insurance?

Yes. Gray Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Gray Property Management?

Submit a formal written complaint to Gray Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.