Grace and Edward
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Frequently asked questions
What does Grace and Edward do?
Grace and Edward is a local block and property management company based in St Austell, offering block management.
Is Grace and Edward accredited?
Yes. Grace and Edward is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Grace and Edward operate?
Grace and Edward operates across the South West.
How many units does Grace and Edward manage?
Grace and Edward states on their website that they manage around 400 units.
Does Grace and Edward provide 24-hour emergency cover?
Yes. Grace and Edward states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
How do I make a complaint about Grace and Edward?
Submit a formal written complaint to Grace and Edward using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.