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Active · local · 10 yrs trading

GL Group

Registered as J R ESTATES BIRMINGHAM LTD · Based in Birmingham · Data last checked July 2026
✓ TPO registered Block specialist Local 24hr emergency
1.6★
33 reviews
2013
Established
At a glance
GL Group is a local block & property management company based in Birmingham, trading 10 years (est. 2013). It is registered with The Property Ombudsman. It scores 1.6★ on Trustpilot from 33 reviews. It operates nationwide across the UK. Services include 24-hour emergency cover.

1.6★ weighted average from Trustpilot

Trustpilot
1.6★ (33)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

UK-wideUK-wide
As stated on their website
Also found in searches for
West Midlands1
Birmingham

Services

Block Management

Frequently asked questions

What does GL Group do?

GL Group is a local block and property management company based in Birmingham, offering block management.

Is GL Group accredited?

Yes. GL Group is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does GL Group operate?

GL Group operates nationwide across the UK.

Does GL Group provide 24-hour emergency cover?

Yes. GL Group states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about GL Group?

Submit a formal written complaint to GL Group using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.