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Active · regional · 24 yrs trading

Gateway Property Management

Registered as GATEWAY PROPERTY MANAGEMENT LIMITED · Based in Southend-On-Sea · Data last checked July 2026
✓ TPO registered Regional 24hr emergency Building insurance Section 20 Building safety
4.2★
1,484 reviews
2002
Established
At a glance
Gateway Property Management is a regional block & property management company based in Southend-On-Sea, trading 24 years (est. 2002). It is registered with The Property Ombudsman. It scores 4.2★ on Trustpilot from 1,484 reviews. It operates nationwide across the UK. Services include 24-hour emergency cover, building insurance management and Section 20 major works consultation.

4.2★ weighted average from Trustpilot

Trustpilot
4.2★ (1,484)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Nationwide with regional offices in London, East (Southend-on-Sea), South (Hampshire), West, and North (Leeds)UK-wide
As stated on their website
Also found in searches for
East of England1
Southend-On-Sea

Services

Block ManagementLettings

Service terms

24 hours a day, 7 days a week
Emergency response

As stated on their website — not independently verified. How we collect this data.

Frequently asked questions

What does Gateway Property Management do?

Gateway Property Management is a regional block and property management company based in Southend-On-Sea, offering block management, lettings.

Is Gateway Property Management accredited?

Yes. Gateway Property Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Gateway Property Management operate?

Gateway Property Management operates nationwide across the UK.

Does Gateway Property Management provide 24-hour emergency cover?

Yes. Gateway Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Gateway Property Management arrange buildings insurance?

Yes. Gateway Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Gateway Property Management handle Section 20 major works?

Yes. Gateway Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Gateway Property Management?

Submit a formal written complaint to Gateway Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.