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Active · local · 2 yrs trading

Freehold Estate Management

Registered as FREEHOLD ESTATE MANAGEMENT LTD · Based in Epsom · Data last checked August 2026
✓ TPO registered Local Resident portal 24hr emergency Section 20 Building safety
2024
Established
At a glance
Freehold Estate Management is a local block & property management company based in Epsom, trading 2 years (est. 2024). It is registered with The Property Ombudsman. It has no public Google or Trustpilot rating yet. It covers South East. Services include a leaseholder online portal, 24-hour emergency cover and Section 20 major works consultation. They state a 3 months notice period on their website.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

South East
As stated on their website
Also found in searches for
South East1
Epsom

Services

Block Management

Service terms

3 months
Notice period

As stated on their website — not independently verified. How we collect this data.

Frequently asked questions

What does Freehold Estate Management do?

Freehold Estate Management is a local block and property management company based in Epsom, offering block management.

Is Freehold Estate Management accredited?

Yes. Freehold Estate Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Freehold Estate Management operate?

Freehold Estate Management states on their website that they cover South East.

Does Freehold Estate Management have an online portal for leaseholders?

Yes. Freehold Estate Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Freehold Estate Management provide 24-hour emergency cover?

Yes. Freehold Estate Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Freehold Estate Management handle Section 20 major works?

Yes. Freehold Estate Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

What notice period does Freehold Estate Management require?

Freehold Estate Management states a notice period of 3 months on their website. Always confirm the exact terms in the management agreement before signing.

How do I make a complaint about Freehold Estate Management?

Submit a formal written complaint to Freehold Estate Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.