Active · regional

Freehold Management Services

Based in Plymouth · Ratings and company data last checked June 2026

✓ TPI member Right to Manage Smaller blocks Block specialist Regional Resident portal 24hr emergency

3.9★

14 Google reviews

At a glance

Freehold Management Services is a regional block & property management company based in Plymouth. It is a member of The Property Institute. It averages 3.9★ on Google (14 reviews). They state coverage of Devon and Cornwall. Services include 24-hour emergency cover and a leaseholder online portal. It accepts Right to Manage companies and smaller blocks.

In their words

Devon and Cornwall's premiere residential block and freehold management company with over 30 years experience, specialising in block and estate management throughout the South West.

Google

3.9★ (14)

Considering Freehold Management Services? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

–

The Property Ombudsman (TPO)

Not found in the TPO Block & Estate Management register.

✓

The Property Institute (TPI)

Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

✓

Right to Manage

Willing to act for RTM companies. What is Right to Manage?

✓

Smaller blocks

Willing to consider smaller developments.

Geographic coverage

Devon and Cornwall

As stated on their website

Also found in searches for

South West16

Barnstaple Bodmin Colyton Exeter Exmouth Kingsbridge Launceston Newquay Newton Abbot Paignton Plymouth Redruth St Austell Tiverton Torquay Truro

Other2

Ivybridge St Ives

Before you appoint Freehold Management Services

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Freehold Management Services do?

Freehold Management Services is a regional block and property management company based in Plymouth, offering block management Additional services include 24-hour emergency cover and a leaseholder portal.

Is Freehold Management Services accredited?

Yes. Freehold Management Services is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Freehold Management Services operate?

Freehold Management Services states on their website that they cover Devon and Cornwall.

Does Freehold Management Services have an online portal for leaseholders?

Yes. Freehold Management Services offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Freehold Management Services provide 24-hour emergency cover?

Yes. Freehold Management Services states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

What is the minimum block size Freehold Management Services accepts?

Freehold Management Services states a minimum block size of 4 units. Smaller developments may not be suitable for their service model.

Does Freehold Management Services work with Right to Manage companies?

Yes. Freehold Management Services is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Freehold Management Services manage smaller blocks of flats?

Yes. Freehold Management Services is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Freehold Management Services?

Submit a formal written complaint to Freehold Management Services using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.