Active · local · 3 yrs registered

Richard Allen-Zoarder Powered by eXp

Registered as ALEXANDER & ANASTASIA HOLDINGS LTD · Based in Kingswinford · Ratings and company data last checked June 2026

✓ TPO registered Local

2.0★

148 Trustpilot reviews

2019

Established

At a glance

Richard Allen-Zoarder Powered by eXp is a local block & property management company based in Kingswinford, est. 2019. At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.0★ on Trustpilot from 148 reviews. It operates nationwide across the UK.

In their words

UK estate agency network of self-employed agents offering property sales and lettings services nationwide with a focus on personal, bespoke service.

Trustpilot

2.0★ (148)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

nationwideUK-wide

As stated on their website

Also found in searches for

West Midlands1

Kingswinford

Services

Block ManagementSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Richard Allen-Zoarder Powered by eXp

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Richard Allen-Zoarder Powered by eXp do?

Richard Allen-Zoarder Powered by eXp is a local block and property management company based in Kingswinford, offering block management, sales.

Is Richard Allen-Zoarder Powered by eXp accredited?

Yes. Richard Allen-Zoarder Powered by eXp is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Richard Allen-Zoarder Powered by eXp operate?

Richard Allen-Zoarder Powered by eXp operates nationwide across the UK.

How do I make a complaint about Richard Allen-Zoarder Powered by eXp?

Submit a formal written complaint to Richard Allen-Zoarder Powered by eXp using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.