DNA Property Management
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Frequently asked questions
What does DNA Property Management do?
DNA Property Management is a regional block and property management company based in Bristol, offering block management.
Is DNA Property Management accredited?
Yes. DNA Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does DNA Property Management operate?
DNA Property Management states on their website that they cover Bristol and surrounding areas.
Does DNA Property Management have an online portal for leaseholders?
Yes. DNA Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does DNA Property Management work with Right to Manage companies?
Yes. DNA Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
Does DNA Property Management manage smaller blocks of flats?
Yes. DNA Property Management is indicated as willing to consider smaller developments, which many national agents decline.
How do I make a complaint about DNA Property Management?
Submit a formal written complaint to DNA Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.