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Expelled by TPO · regional

Deacon Asset Management

Based in Hove · Ratings and company data last checked June 2026
⚠ This company was expelled by The Property Ombudsman (June 2022). See the TPO register.
✓ TPI member ✓ RICS regulated Right to Manage Smaller blocks Block specialist Regional
5.0★
1 Google reviews
190
Units (stated on website)
At a glance
Deacon Asset Management is a regional block management specialist based in Hove, which states it manages around 190 units. It is a member of The Property Institute. It was expelled by The Property Ombudsman scheme (June 2022) — see the TPO register for details. It averages 5.0★ on Google (1 reviews). They state coverage of Brighton, Horsham and locally. It accepts Right to Manage companies and smaller blocks.
In their words
Specialist chartered surveyors providing residential block management and commercial property management services in Brighton, Horsham and surrounding areas.
Areas of work
Property management
Google
5.0★ (1)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.
✕
Expelled by TPO
Removed from the ombudsman scheme in June 2022.
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Geographic coverage

Brighton, Horsham and locally
As stated on their website
Also found in searches for
South East3
BrightonHorshamHove

Services

Commercial

Before you appoint Deacon Asset Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Deacon Asset Management do?

Deacon Asset Management is a regional block and property management company based in Hove, offering commercial, and states it manages around 190 units.

Is Deacon Asset Management accredited?

Yes. Deacon Asset Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Deacon Asset Management operate?

Deacon Asset Management states on their website that they cover Brighton, Horsham and locally.

How many units does Deacon Asset Management manage?

Deacon Asset Management states on their website that they manage around 190 units.

Does Deacon Asset Management work with Right to Manage companies?

Yes. Deacon Asset Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Deacon Asset Management manage smaller blocks of flats?

Yes. Deacon Asset Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Deacon Asset Management?

Submit a formal written complaint to Deacon Asset Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.