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Active · regional · 23 yrs registered

Cottons

Registered as COTTONS SURVEYORS LIMITED · Based in Birmingham · Ratings and company data last checked June 2026
⚠ Companies House records show this company as dormant — it has filed dormant accounts. Source: Companies House (data checked June 2026).
✓ TPO registered ✓ TPI member ✓ RICS regulated Right to Manage Smaller blocks Regional Section 20
4.0★
174 Google reviews
2003
Established
At a glance
Cottons is a regional block & property management company based in Birmingham, trading 23 years (est. 2003). At Companies House it files dormant accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 4.0★ on Google (174 reviews). They state coverage of Birmingham, Midlands region, and UK. Services include Section 20 major works consultation. It accepts Right to Manage companies and smaller blocks.
In their words
Birmingham-based chartered surveyors and estate agents offering residential property sales, lettings, auctions, and land/development advice across the Midlands and beyond.
Areas of work
Block management
Google
4.0★ (174)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Geographic coverage

Birmingham, Midlands region, and UK
As stated on their website
Also found in searches for
West Midlands4
BirminghamCoventrySolihullWolverhampton
East Midlands4
DerbyLeicesterNorthamptonNottingham

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Chattels and Auctions, Residential Leasehold Management - Option B

Before you appoint Cottons

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Cottons do?

Cottons is a regional block and property management company based in Birmingham, offering block management, lettings, sales Additional services include Section 20 consultation.

Is Cottons accredited?

Yes. Cottons is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Cottons operate?

Cottons states on their website that they cover Birmingham, Midlands region, and UK.

Does Cottons handle Section 20 major works?

Yes. Cottons handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Cottons work with Right to Manage companies?

Yes. Cottons is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Cottons manage smaller blocks of flats?

Yes. Cottons is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Cottons?

Submit a formal written complaint to Cottons using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.