Active · local · 12 yrs registered

Compass Block Management

Registered as COMPASS BLOCK MANAGEMENT LIMITED · Based in Birmingham · Ratings and company data last checked June 2026
⚠ Companies House records show this company as dormant — it has filed dormant accounts. Source: Companies House (data checked June 2026).
✓ TPO registered Local 24hr emergency Building insurance
2014
Established
At a glance
Compass Block Management is a local block & property management company based in Birmingham, trading 12 years (est. 2014). At Companies House it files dormant accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It has no public Google or Trustpilot rating yet. They state coverage of Birmingham, Nottingham and Leicester. Services include 24-hour emergency cover and building insurance management.
In their words
Compass Block Management is a block management specialist with over 20 years of experience serving residential, commercial, and mixed-use developments across Birmingham, Nottingham, and Leicester.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Birmingham, Nottingham and Leicester
As stated on their website
Also found in searches for
West Midlands1
East Midlands2

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A, Freehold/Open Space

Before you appoint Compass Block Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Compass Block Management do?

Compass Block Management is a local block and property management company based in Birmingham, offering block management Additional services include 24-hour emergency cover and buildings insurance management.

Is Compass Block Management accredited?

Yes. Compass Block Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Compass Block Management operate?

Compass Block Management states on their website that they cover Birmingham, Nottingham and Leicester.

Does Compass Block Management provide 24-hour emergency cover?

Yes. Compass Block Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Compass Block Management arrange buildings insurance?

Yes. Compass Block Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Compass Block Management?

Submit a formal written complaint to Compass Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.