Home›Canterbury›Clarke & Crittenden
Active · local · 18 yrs registered

Clarke & Crittenden

Registered as CRITTENDEN COMMERCIAL LIMITED · Based in Canterbury · Ratings and company data last checked June 2026
✓ TPO registered Local
3.5★
19 Google reviews
3.7★
1 Trustpilot reviews
1934
Established
At a glance
Clarke & Crittenden is a local block & property management company based in Canterbury, est. 1934. At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 3.5★ on Google (19 reviews) and 3.7★ on Trustpilot (1). They state coverage of South-East of England, East Kent.
In their words
Independent firm of Chartered Surveyors and RICS registered valuers specialising in commercial property, sales, lettings, and block management in the South-East.
Google
3.5★ (19)
Trustpilot
3.7★ (1)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, International Sales, Residential Buying Agents, Residential Property Buying Companies, Business Transfer Agent, Residen…

Before you appoint Clarke & Crittenden

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Clarke & Crittenden do?

Clarke & Crittenden is a local block and property management company based in Canterbury, offering block management, lettings, sales, commercial.

Is Clarke & Crittenden accredited?

Yes. Clarke & Crittenden is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Clarke & Crittenden operate?

Clarke & Crittenden states on their website that they cover South-East of England, East Kent.

How do I make a complaint about Clarke & Crittenden?

Submit a formal written complaint to Clarke & Crittenden using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.