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Active · local · 10 yrs registered

City Suites Management

Registered as CITY SUITES MANAGEMENT LIMITED · Based in Alderley Edge · Ratings and company data last checked June 2026
⚠ This company has an overdue confirmation statement at Companies House. Source: Companies House (data checked June 2026).
✓ TPO registered Block specialist Local 24hr emergency
2.9★
3 Trustpilot reviews
2016
Established
At a glance
City Suites Management is a local block & property management company based in Alderley Edge, trading 10 years (est. 2016). At Companies House it files larger company (full accounts) accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.9★ on Trustpilot from 3 reviews. It operates in the North West. Services include 24-hour emergency cover.
In their words
CitySuites Aparthotel, a sanctuary amidst the noise of Manchester city centre. Call it your pad, nest, what you like. It's your place in the city. Book your place.
Trustpilot
2.9★ (3)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

City Suites Management has a presence in 1 area.
North West1
Alderley Edge

Services

Block Management

Services registered with TPO: Voluntary Private Landlords, Residential Leasehold Management - Option A

Before you appoint City Suites Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does City Suites Management do?

City Suites Management is a local block and property management company based in Alderley Edge, offering block management Additional services include 24-hour emergency cover.

Is City Suites Management accredited?

Yes. City Suites Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does City Suites Management operate?

City Suites Management operates across the North West.

Does City Suites Management provide 24-hour emergency cover?

Yes. City Suites Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about City Suites Management?

Submit a formal written complaint to City Suites Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.