Churchills Estate Agents
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Frequently asked questions
What does Churchills Estate Agents do?
Churchills Estate Agents is a local block and property management company based in York, offering block management, lettings, sales.
Is Churchills Estate Agents accredited?
Yes. Churchills Estate Agents is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Churchills Estate Agents operate?
Churchills Estate Agents states on their website that they cover York, Easingwold, Boroughbridge and surrounding areas.
Does Churchills Estate Agents have an online portal for leaseholders?
Yes. Churchills Estate Agents offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Churchills Estate Agents arrange buildings insurance?
Yes. Churchills Estate Agents offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
Does Churchills Estate Agents handle Section 20 major works?
Yes. Churchills Estate Agents handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.
How do I make a complaint about Churchills Estate Agents?
Submit a formal written complaint to Churchills Estate Agents using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.