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Christian Reid Estate Agents

Based in Cranleigh · Ratings and company data last checked June 2026
✓ TPO registered Local 24hr emergency Section 20 Building safety
3.3★
1 Trustpilot reviews
At a glance
Christian Reid Estate Agents is a local block & property management company based in Cranleigh. It is registered with The Property Ombudsman under its regulated RLM category. It scores 3.3★ on Trustpilot from 1 reviews. They state coverage of South East (Surrey and West Sussex). Services include 24-hour emergency cover and Section 20 major works consultation.
In their words
Independent estate agents offering residential sales, lettings, and block management services across Surrey and West Sussex with over 25 years of local experience.
Trustpilot
3.3★ (1)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Leasehold Management - Option A

Before you appoint Christian Reid Estate Agents

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Christian Reid Estate Agents do?

Christian Reid Estate Agents is a local block and property management company based in Cranleigh, offering block management, lettings, sales Additional services include 24-hour emergency cover and Section 20 consultation.

Is Christian Reid Estate Agents accredited?

Yes. Christian Reid Estate Agents is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Christian Reid Estate Agents operate?

Christian Reid Estate Agents states on their website that they cover South East (Surrey and West Sussex).

Does Christian Reid Estate Agents provide 24-hour emergency cover?

Yes. Christian Reid Estate Agents states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Christian Reid Estate Agents handle Section 20 major works?

Yes. Christian Reid Estate Agents handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Christian Reid Estate Agents?

Submit a formal written complaint to Christian Reid Estate Agents using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.