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Active · local · 5 yrs registered

Charters Property Management

Registered as CHARTERS PROPERTY MANAGEMENT LTD · Based in Ascot · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local 24hr emergency Building insurance
5.0★
1 Google reviews
2021
Established
At a glance
Charters Property Management is a local block & property management company based in Ascot, trading 5 years (est. 2021). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 5.0★ on Google (1 reviews). They state coverage of Ascot, Sunningdale, Virginia Water, Chobham and surrounding areas (Berkshire, Hampshire, Surrey). Services include 24-hour emergency cover and building insurance management.
In their words
Professional block management services for residential developments in Berkshire, Hampshire and Surrey, covering service, maintenance, insurance and financial obligations.
Google
5.0★ (1)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Ascot, Sunningdale, Virginia Water, Chobham and surrounding areas (Berkshire, Hampshire, Surrey)
As stated on their website
Also found in searches for
South East26
AldershotAscotBasingstokeBracknellCamberleyChobhamDorkingEastleighEpsomFarehamGosportGuildfordLeatherheadLymingtonMaidenheadNewburyPortsmouthReadingSandhurstSloughSouthamptonWaterloovilleWinchesterWindsorWokingWokingham

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Charters Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Charters Property Management do?

Charters Property Management is a local block and property management company based in Ascot, offering block management Additional services include 24-hour emergency cover and buildings insurance management.

Is Charters Property Management accredited?

Yes. Charters Property Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Charters Property Management operate?

Charters Property Management states on their website that they cover Ascot, Sunningdale, Virginia Water, Chobham and surrounding areas (Berkshire, Hampshire, Surrey).

Does Charters Property Management provide 24-hour emergency cover?

Yes. Charters Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Charters Property Management arrange buildings insurance?

Yes. Charters Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

What is the minimum block size Charters Property Management accepts?

Charters Property Management states a minimum block size of 6 units. Smaller developments may not be suitable for their service model.

How do I make a complaint about Charters Property Management?

Submit a formal written complaint to Charters Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.