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Active · local · 26 yrs trading

Charles White

Registered as CHARLES WHITE LIMITED · Based in Edinburgh · Data last checked July 2026
✓ TPI member Local 24hr emergency Building insurance
4.2★
448 reviews
5,001
Units managed
1840
Established
At a glance
Charles White is a local block management specialist based in Edinburgh, managing around 5,001 units, trading 26 years (est. 1840). It is a member of The Property Institute. It scores 4.2★ on Trustpilot from 448 reviews. It covers Edinburgh, Livingston, Falkirk, Linlithgow, Dunfermline, Stirling, Perth, Kirkcaldy, Dundee, Broughty Ferry, East Lothian, Scottish Borders and surrounding areas. Services include 24-hour emergency cover and building insurance management.

4.2★ weighted average from Trustpilot

Trustpilot
4.2★ (448)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Geographic coverage

Edinburgh, Livingston, Falkirk, Linlithgow, Dunfermline, Stirling, Perth, Kirkcaldy, Dundee, Broughty Ferry, East Lothian, Scottish Borders and surrounding areas
As stated on their website
Also operates in Scotland (Edinburgh). Scottish property management works differently — for accredited Scottish factors, use our sister site.
Compare Scottish factors at comparefactors.co.uk →

Service terms

24/7
Emergency response

As stated on their website — not independently verified. How we collect this data.

Frequently asked questions

What does Charles White do?

Charles White is a local block and property management company based in Edinburgh, offering block management.

Is Charles White accredited?

Yes. Charles White is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Charles White operate?

Charles White states on their website that they cover Edinburgh, Livingston, Falkirk, Linlithgow, Dunfermline, Stirling, Perth, Kirkcaldy, Dundee, Broughty Ferry, East Lothian, Scottish Borders and surrounding areas.

How many units does Charles White manage?

Charles White states on their website that they manage around 5,001 units.

Does Charles White provide 24-hour emergency cover?

Yes. Charles White states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Charles White arrange buildings insurance?

Yes. Charles White offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Charles White?

Submit a formal written complaint to Charles White using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.