Active · local · 35 yrs registered

Centro Group

Registered as Centro Group Limited · Based in Sutton · Ratings and company data last checked June 2026

✓ TPO registered ✓ TPI member ✓ RICS regulated Right to Manage Local

4.3★

53 Trustpilot reviews

1991

Established

At a glance

Centro Group is a local block & property management company based in Sutton, trading 35 years (est. 1991). At Companies House it files small company accounts, lists 5 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It scores 4.3★ on Trustpilot from 53 reviews. They state coverage of Sutton. It accepts Right to Manage companies.

In their words

Property services company offering commercial and residential sales, lettings, block management, and property consultancy in the Sutton area.

Areas of work

Block management, Property management, Service charges

Trustpilot

4.3★ (53)

Considering Centro Group? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

✓

The Property Institute (TPI)

Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

✓

Right to Manage

Willing to act for RTM companies. What is Right to Manage?

✓

RICS Regulated

Regulated by the Royal Institution of Chartered Surveyors.

Geographic coverage

Sutton

As stated on their website

Also found in searches for

London1

Sutton

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Centro Group

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Centro Group do?

Centro Group is a local block and property management company based in Sutton, offering block management, lettings, sales, commercial.

Is Centro Group accredited?

Yes. Centro Group is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Centro Group operate?

Centro Group states on their website that they cover Sutton.

Does Centro Group work with Right to Manage companies?

Yes. Centro Group is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Centro Group?

Submit a formal written complaint to Centro Group using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.