Carringtons Residential Management
4.5★ weighted average from 34 Google + 172 Trustpilot
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Frequently asked questions
What does Carringtons Residential Management do?
Carringtons Residential Management is a regional block and property management company based in Hoddesdon, offering block management.
Is Carringtons Residential Management accredited?
Yes. Carringtons Residential Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Carringtons Residential Management operate?
Carringtons Residential Management operates nationwide across the UK.
How many units does Carringtons Residential Management manage?
Carringtons Residential Management states on their website that they manage around 4,000 units.
Does Carringtons Residential Management provide 24-hour emergency cover?
Yes. Carringtons Residential Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
Does Carringtons Residential Management handle Section 20 major works?
Yes. Carringtons Residential Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.
Does Carringtons Residential Management work with Right to Manage companies?
Yes. Carringtons Residential Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about Carringtons Residential Management?
Submit a formal written complaint to Carringtons Residential Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.