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Active · regional · 20 yrs registered

Carringtons Residential Management

Registered as CARRINGTONS RESIDENTIAL MANAGEMENT LIMITED · Based in Hoddesdon · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Block specialist Regional 24hr emergency Section 20 Building safety
4.1★
34 Google reviews
4.6★
172 Trustpilot reviews
4,000
Units (stated on website)
2006
Established
At a glance
Carringtons Residential Management is a regional block management specialist based in Hoddesdon, which states it manages around 4,000 units, trading 20 years (est. 2006). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is a member of The Property Institute. Customers rate it 4.1★ on Google (34 reviews) and 4.6★ on Trustpilot (172). It operates nationwide across the UK. Services include 24-hour emergency cover and Section 20 major works consultation. It accepts Right to Manage companies.
In their words
Family-owned residential block and estate managing agent providing day-to-day management, financial reporting, maintenance coordination and legal compliance support to freeholders, developers, RMCs and RTM companies.
Google
4.1★ (34)
Trustpilot
4.6★ (172)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

nationwide, based in EssexUK-wide
As stated on their website
Also found in searches for
East of England1
Hoddesdon

Before you appoint Carringtons Residential Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Carringtons Residential Management do?

Carringtons Residential Management is a regional block and property management company based in Hoddesdon, offering block management, and states it manages around 4,000 units Additional services include 24-hour emergency cover and Section 20 consultation.

Is Carringtons Residential Management accredited?

Yes. Carringtons Residential Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Carringtons Residential Management operate?

Carringtons Residential Management operates nationwide across the UK.

How many units does Carringtons Residential Management manage?

Carringtons Residential Management states on their website that they manage around 4,000 units.

Does Carringtons Residential Management provide 24-hour emergency cover?

Yes. Carringtons Residential Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Carringtons Residential Management handle Section 20 major works?

Yes. Carringtons Residential Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Carringtons Residential Management work with Right to Manage companies?

Yes. Carringtons Residential Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Carringtons Residential Management?

Submit a formal written complaint to Carringtons Residential Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.