Home›Leicester›Butlin
Active · regional · 21 yrs trading

Butlin

Registered as BUTLIN PROPERTY SERVICES LTD · Based in Leicester · Data last checked July 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Regional Resident portal Building insurance
3.4★
76 reviews
2005
Established
At a glance
Butlin is a regional block & property management company based in Leicester, trading 21 years (est. 2005). It is registered with The Property Ombudsman and a member of The Property Institute. Customers rate it 3.5★ on Google (71 reviews) and 2.5★ on Trustpilot (5). It covers Leicester. Services include a leaseholder online portal and building insurance management. It accepts Right to Manage companies and smaller blocks.

3.4★ weighted average from 71 Google + 5 Trustpilot

Google
3.5★ (71)
Trustpilot
2.5★ (5)

Considering Butlin? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Leicester
As stated on their website
Also found in searches for
East Midlands1
Leicester

Services

Block Management

Frequently asked questions

What does Butlin do?

Butlin is a regional block and property management company based in Leicester, offering block management.

Is Butlin accredited?

Yes. Butlin is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Butlin operate?

Butlin states on their website that they cover Leicester.

Does Butlin have an online portal for leaseholders?

Yes. Butlin offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Butlin arrange buildings insurance?

Yes. Butlin offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Butlin work with Right to Manage companies?

Yes. Butlin is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Butlin manage smaller blocks of flats?

Yes. Butlin is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Butlin?

Submit a formal written complaint to Butlin using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.