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Active · local · 10 yrs registered

Butlers Management & Consultancy

Registered as BUTLERS MANAGEMENT & CONSULTANCY LIMITED · Based in Kingston Upon Thames · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local 24hr emergency
4.6★
47 Google reviews
2016
Established
At a glance
Butlers Management & Consultancy is a local block & property management company based in Kingston Upon Thames, trading 10 years (est. 2016). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.6★ on Google (47 reviews). They state coverage of Weybridge, Cobham, Esher, Oxshott, Walton on Thames area. Services include 24-hour emergency cover.
In their words
Butlers Property Online is a Surrey-based online lettings and property management agency serving Weybridge, Cobham, Esher, Oxshott and Walton on Thames, specialising in residential lettings for individual landlords and portfolio landlords.
Google Business Profile
4.6★ (47)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Weybridge, Cobham, Esher, Oxshott, Walton on Thames area
As stated on their website
Also found in searches for
South East2
EsherWeybridge
North East1
Kingston Upon Thames

Services

Block Management

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Butlers Management & Consultancy

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Butlers Management & Consultancy do?

Butlers Management & Consultancy is a local block and property management company based in Kingston Upon Thames, offering block management Additional services include 24-hour emergency cover.

Is Butlers Management & Consultancy accredited?

Yes. Butlers Management & Consultancy is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Butlers Management & Consultancy operate?

Butlers Management & Consultancy states on their website that they cover Weybridge, Cobham, Esher, Oxshott, Walton on Thames area.

Does Butlers Management & Consultancy provide 24-hour emergency cover?

Yes. Butlers Management & Consultancy states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Butlers Management & Consultancy?

Submit a formal written complaint to Butlers Management & Consultancy using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.