Home›Bournemouth›Burns Hamilton
Active · regional · 31 yrs registered

Burns Hamilton

Registered as Burns Property Management & Lettings Limited · Based in Bournemouth · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Regional Section 20
3.8★
112 Google reviews
1995
Established
At a glance
Burns Hamilton is a regional block & property management company based in Bournemouth, trading 31 years (est. 1995). At Companies House it files small company accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 3.8★ on Google (112 reviews). They state coverage of Local area (Dorset/Bournemouth). Services include Section 20 major works consultation. It accepts Right to Manage companies.
In their words
Expert block and estate management services for residential properties, with 50+ years local experience. Managing service charges, maintenance, and compliance with a people-first approach.
Google Business Profile
3.8★ (112)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

Local area (Dorset/Bournemouth)
As stated on their website
Also found in searches for
South West9
BournemouthBroadstoneChristchurchDorchesterPooleShaftesburyVerwoodWeymouthWimborne
Other3
Blandford ForumFerndownSherborne
Also operates in Scotland (Hamilton). Scottish property management works differently — for accredited Scottish factors, use our sister site.
Compare Scottish factors at comparefactors.co.uk →

Services

Block ManagementLettings

Services registered with TPO: Residential Lettings, Residential Leasehold Management - Option B

Before you appoint Burns Hamilton

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Burns Hamilton do?

Burns Hamilton is a regional block and property management company based in Bournemouth, offering block management, lettings Additional services include Section 20 consultation.

Is Burns Hamilton accredited?

Yes. Burns Hamilton is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Burns Hamilton operate?

Burns Hamilton states on their website that they cover Local area (Dorset/Bournemouth).

Does Burns Hamilton handle Section 20 major works?

Yes. Burns Hamilton handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Burns Hamilton work with Right to Manage companies?

Yes. Burns Hamilton is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Burns Hamilton?

Submit a formal written complaint to Burns Hamilton using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.