Brackenbury Property Management
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Frequently asked questions
What does Brackenbury Property Management do?
Brackenbury Property Management is a local block and property management company based in Uxbridge, offering block management.
Is Brackenbury Property Management accredited?
Yes. Brackenbury Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Brackenbury Property Management operate?
Brackenbury Property Management operates across London.
Does Brackenbury Property Management provide 24-hour emergency cover?
Yes. Brackenbury Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
Does Brackenbury Property Management arrange buildings insurance?
Yes. Brackenbury Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
Does Brackenbury Property Management handle Section 20 major works?
Yes. Brackenbury Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.
Does Brackenbury Property Management work with Right to Manage companies?
Yes. Brackenbury Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
Does Brackenbury Property Management manage smaller blocks of flats?
Yes. Brackenbury Property Management is indicated as willing to consider smaller developments, which many national agents decline.
How do I make a complaint about Brackenbury Property Management?
Submit a formal written complaint to Brackenbury Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.