Bourne
4.5★ weighted average from Trustpilot
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Frequently asked questions
What does Bourne do?
Bourne is a regional block and property management company based in Surrey, offering block management, lettings, sales.
Is Bourne accredited?
Yes. Bourne is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Bourne operate?
Bourne states on their website that they cover Surrey and Hampshire.
How do I make a complaint about Bourne?
Submit a formal written complaint to Bourne using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.