Block Buddy
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Frequently asked questions
What does Block Buddy do?
Block Buddy is a regional block and property management company based in Eckington, offering block management.
Is Block Buddy accredited?
Yes. Block Buddy is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Block Buddy operate?
Block Buddy states on their website that they cover North of England and The Midlands.
Does Block Buddy have an online portal for leaseholders?
Yes. Block Buddy offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
How do I make a complaint about Block Buddy?
Submit a formal written complaint to Block Buddy using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.