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Active · local · 8 yrs registered

Baskeys

Registered as BASKEYS LTD · Based in Newcastle Upon Tyne · Ratings and company data last checked June 2026
✓ TPO registered Local
5.0★
5 Google reviews
2018
Established
At a glance
Baskeys is a local block & property management company based in Newcastle Upon Tyne, trading 8 years (est. 2018). At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 5.0★ on Google (5 reviews). They state coverage of Newcastle upon Tyne and surrounding areas.
In their words
Leading provider of student accommodation and professional lettings in Newcastle upon Tyne, offering ensuite bedrooms to 8-bed houses with tenant find and property management services.
Google Business Profile
5.0★ (5)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Newcastle upon Tyne and surrounding areas
As stated on their website
Also found in searches for
North East2
NewcastleNewcastle Upon Tyne

Services

Block ManagementLettings

Services registered with TPO: Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Baskeys

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Baskeys do?

Baskeys is a local block and property management company based in Newcastle Upon Tyne, offering block management, lettings.

Is Baskeys accredited?

Yes. Baskeys is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Baskeys operate?

Baskeys states on their website that they cover Newcastle upon Tyne and surrounding areas.

How do I make a complaint about Baskeys?

Submit a formal written complaint to Baskeys using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.