Austin Rees
1.6★ weighted average from Trustpilot
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Frequently asked questions
What does Austin Rees do?
Austin Rees is a national block and property management company based in East Sussex, offering block management, lettings.
Is Austin Rees accredited?
Yes. Austin Rees is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Austin Rees operate?
Austin Rees states on their website that they cover Sussex and the South East.
Does Austin Rees work with Right to Manage companies?
Yes. Austin Rees is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
Does Austin Rees manage smaller blocks of flats?
Yes. Austin Rees is indicated as willing to consider smaller developments, which many national agents decline.
How do I make a complaint about Austin Rees?
Submit a formal written complaint to Austin Rees using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.