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Active · regional · 31 yrs registered

Austin Rees

Registered as AUSTIN REES LIMITED · Based in None · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Regional
1.6★
22 Trustpilot reviews
1929
Established
At a glance
Austin Rees is a regional block & property management company based in None, est. 1929. At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It scores 1.6★ on Trustpilot from 22 reviews. They state coverage of Sussex and the South East. It accepts Right to Manage companies and smaller blocks.
In their words
Established residential block management company providing professional property management services across Sussex and the South East for leaseholders, freeholders, RMCs and RTM companies.
Trustpilot
1.6★ (22)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.
✓
FCA Appointed Representative
An FCA Appointed Representative — authorised under a principal firm to arrange insurance and related regulated activities, and held to FCA standards (ref: 417872).

Services

Block ManagementLettings

Services registered with TPO: Residential Lettings, Commercial Lettings, Residential Leasehold Management - Option B

Before you appoint Austin Rees

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Austin Rees do?

Austin Rees is a regional block and property management company based in England and Wales, offering block management, lettings.

Is Austin Rees accredited?

Yes. Austin Rees is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Austin Rees operate?

Austin Rees states on their website that they cover Sussex and the South East.

Does Austin Rees work with Right to Manage companies?

Yes. Austin Rees is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Austin Rees manage smaller blocks of flats?

Yes. Austin Rees is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Austin Rees?

Submit a formal written complaint to Austin Rees using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.