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Active · regional · 17 yrs registered

Arko Property Management

Registered as ARKO PROPERTY MANAGEMENT LTD · Based in Hastings · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Block specialist Regional 24hr emergency Section 20 Building safety
5.0★
8 Google reviews
2003
Established
At a glance
Arko Property Management is a regional block & property management company based in Hastings, est. 2003. At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 5.0★ on Google (8 reviews). They state coverage of Hastings, St Leonards and surrounding areas. Services include 24-hour emergency cover and Section 20 major works consultation; they publish a fixed fee model. It accepts Right to Manage companies.
In their words
Specialist residential block management company serving Hastings and surrounding areas since 2003, with expert knowledge in maintenance and fire safety compliance.
Google Business Profile
5.0★ (8)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

Hastings, St Leonards and surrounding areas
As stated on their website
Also found in searches for
South East1
Hastings

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Service terms

Fixed fee
Fee structure
15 minutes
Emergency response
Same day, normally within a few hours
Routine enquiry response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Arko Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Arko Property Management do?

Arko Property Management is a regional block and property management company based in Hastings, offering block management Additional services include 24-hour emergency cover and Section 20 consultation.

Is Arko Property Management accredited?

Yes. Arko Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Arko Property Management operate?

Arko Property Management states on their website that they cover Hastings, St Leonards and surrounding areas.

Does Arko Property Management provide 24-hour emergency cover?

Yes. Arko Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Arko Property Management handle Section 20 major works?

Yes. Arko Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How does Arko Property Management charge for block management?

Arko Property Management uses a fixed annual fee. Contact them directly for a quote tailored to your development.

Does Arko Property Management work with Right to Manage companies?

Yes. Arko Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Arko Property Management?

Submit a formal written complaint to Arko Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.